Information literacy

Blended Learning Information literacy

Open Educational Support for Marketing and Management courses at JMSB

As one of the librarians taking care of the John Molson School of Business at Concordia University, I am responsible for supporting two of the five departments, namely Marketing and Management. Over a decade ago, I embarked on an initiative to transform my library service, leveraging blended pedagogy to provide Open Educational Resources for my community. Learning to use a library and trusted resources is the original (dare I say canonical) experiential learning activity. This simple fact is sometimes forgotten…

In short, my pedagogical delivery strategy involves curating a set of short videos (5 to 10 minutes), hosted on YouTube and embedded in an instructional website. These videos cover using specific databases to empower learners to succeed in their classroom activities. These videos also provide insight on search strategies and skills applied to the Canadian business environment. Students can discover these videos and corresponding web pages through direct links in the Moodle instance for their course, through subject guides on the library website or, more improbably, by searching on the Internet. I currently have about three dozen videos in active use.

JMSB provides for some distinct challenges in devising a library learning program. An entering cohort of new students has around 1500 undergraduates. Class sizes are capped at 60, which means that a required course would have up to 55 sections a year, spread over 5 semesters (fall and winter, as well as 3 spring/summer terms). In the past, I would strive to visit as many course-sections as humanly possible, sometimes providing up to 5 library lectures per day. These 60 to 90 minute lectures were provided to a handful of select courses, so each time a teaching faculty would request a library lecture, I would attempt to secure a visit in all sections. Other librarians would pitch in. My records would indicate that we would only visit about a third of course-sections as many teaching faculty would not allocate classroom time for our visits, for a handful of courses.

As I gained experience with my community, I became increasingly aware that the 60-90 minute lecture was neither systematic, nor sustainable. Blended learning, in the form of embedded video lectures on course-related websites, was the strategy I determined to be the most appropriate.

Given the current context, this asynchronous pedagogical strategy is more than necessary.

Information literacy Videos

Quick and easy video production for Librarians and Instructors

This video showcases my method or protocol to prepare quick & easy videos for my learners. I am a librarian working in a University in Canada and I use free software, namely Quicktime, to produce these instructional support materials. This video is hosted here: https://youtu.be/62sy1xJG4YY

Here is the outline of the video:

1. Before you begin: Create a new user account; Fix accessibility settings; Lights, camera, outline

2. During the video capture: Be yourself, pretend a friend is with you; 10 minutes max; Don’t edit, throw away & start over

3. Post production and uploading: This outline is your description on YouTube; Use YouTube’s tools for post production

DON’T PANIC! Be playful! Practice…

Source: https://youtu.be/62sy1xJG4YY

I have prepared a 10 minute video about how I produce my instructional videos. It has taken me about a decade to arrive at this workflow, I’ve transformed my practice long ago to harness the potential of new technologies, tools and platforms. My goal is to share with you my playful and underwhelming method to make simple but useful videos.

Please don’t feel like you should put yourself “out there” as I have. As a middle-aged, overqualified and, well, tenured, white male, I am well aware that I can leverage many factors in my favour to curate an Internet persona. Please focus on the production method (QuickTime hack & inexpensive computer equipment), not the dissemination strategy (YouTube & posting on a blog available on the Internet).

I simply use QuickTime, my old computer with an onboard mic and camera and zero editing (ok, I have a nice external microphone which is 10 years old, but you really don’t need it).  It is available on my YouTube channel and embedded in my work blog, at this address: https://youtu.be/62sy1xJG4YY

Of course, this is the workflow I’ve implemented for my own practice in supporting my community: hundreds of faculty and thousands of students from the Marketing & Management departments of the John Molson School of Business at Concordia University. These diverse and energetic colleagues and learners require a special kind of library service, which goes well beyond the canonical book-article paradigm of librarianship. (Actually, most of my colleagues go well beyond the book-article paradigm, but I need to speak to what people perceive librarians to be).

I say this because there are passionate and smart people working on various “video production workflows” at my institution, Concordia University, and elsewhere. Please consider this video as “a” possible method, the one I’ve crafted that I am now sharing with you. It works for me and maybe you’ll feel empowered or inspired to try your hand at creating your own videos… Please remember to consult with your institutional experts about best practices that are meaningful for your local community.

Stay safe and well. See you around the Internet!

Guidelines - recommendations Information literacy Publishing

Articles for business & academic insight

This post contains the lecture notes I will be using in an honors level undergraduate class. Remember, the library offers a Business Research Portal.

1. Is there information on the Internet?

  • Lecture; 10 minutes
  • Synthesis: Information (or more precisely: facts, opinions and data) is contained in documents. Documents may be posted on the Internet or published in electronic or print venues accessible through subscriptions or other forms of payment. A successful search for information implies thinking about (1) the motivations of those creating documents (e.g.: the goal) and their (2) expectations about posting on the internet or publishing in paid-for venues (e.g.: the source).

2. Compare articles

  • Activity; 10 minutes; Compare articles from various sources: blog, magazine, trade journal, Wikipedia, subject encyclopedia and scholarly journal

Paper copies: magazines and scholarly journals

Wikipedia (Entry for International business) vs. International Encyclopedia of the Social & Behavioral Sciences (entry for International Business)

Blog (The benefits of online gambling) vs. Research Article (Video Lottery is the Most Harmful Form of Gambling in Canada)

  • Focus: distinction between free or invisible (library) web
  • Synthesis: all articles are not created for the same audiences. Academic or peer-reviewed articles are the standard way to publish research results. University students are groomed to craft academic articles through writing papers as part of the requirements for their classes

3. Academic articles: structure and editorial process of scholarly communication

  • Lecture; 10 minutes
  • Synthesis: Structure & Editorial process of scholarly communication.
  • Structure of an academic article: research questions; conceptual framework; hypothesis/objectives and method; data & analysis; conclusion (very similar to an academic paper)
  • Process: peer review

4. Tools & strategies

  • Activity: 20 minutes
  • Transforming concepts to keywords for database searching
  • Compare Google Scholar and a library article database
  • Working from a known item – read the bibliography and explore related articles. Locate the article in a database and obtain keywords
  • Data sources on the Internet – be mindful of secrets

5. Outputs

Annotated bibliography: 5 minutes

Academic paper: 5 minutes

Using MS Word(tm) with style

Citing business databases in APA format

Automated citation system: RefWorks or Zotero

6. Questions and discussion

 

From the Library

This is a list of existing pages or resources on the library website about articles.

Business Research Portal: list of Articles databases

Library Research Skills Tutorial: Finding articles

Finding

Articles

Peer-reviewed articles

How to identify scholarly, academic or peer-reviewed articles (pptx, 2.6 mb)

Evaluating

How to evaluate research materials and resources

Articles

Websites

Writing

Annotated bibliography

Literature review

Research paper

Writing assistance

Citing

Automated citation system: RefWorks or Zotero

How to cite: APA style

Export/import instructions for databases

Help

Ask-A-Librarian (Email, Chat, In person, phone)

Contact a business librarian (including Olivier) via lib-business@concordia.ca

Business plans Information literacy

Quick & dirty outline of an intro to business research

Here is a draft outline I just created for a professor teaching an entrepreneurship class for Fine Arts students. Caveat being that these students are not business majors, so we have to spend more time explaining why each resource is useful and how to incorporate these sources in their assignments. Also, the bit about copyright is because they are Fine Arts students and the professor wanted me to cover this as well.
–> Please make sure students bring their devices or borrow laptops from the circulation desk to LB-322 <–
->Total duration: 150 minutes, which leaves room for a 15 minute break <-
1. Basic business & industry information
(20 min)
– Browse NAICS codes related to Fine Arts, enable students to discover their codes by engaging them to state their line of business
– Show the IBIS World system and present a sample report (uses NAICS codes)
– Show the SME Benchmarking system and a sample report (uses NAICS codes)
ACTIVITY: have students retrieve the IBIS World & SME Benchmarking reports. Troubleshoot NAICS codes & interface issues.
(15 minutes)
2. Basic market information
(15 minutes)
– Passport GMID
– PMB
ACTIVITY: Can you identify one trend or statistic that can impact your project from either source?
(10 minutes)
3. Stats Can
(15 minutes)
– Census: know your neighbours!
– CANSIM: Household spending & more
– Mention SimplyMap but do not show it
ACTIVITY: What is the average household spending for your product? How do you define your market (geography, demographics, etc.)?
(10 minutes)
4. Articles (trends, major players…)
(20 minutes)
– ProQuest
– Business Source Complete
ACTIVITY: Locate one article (news, trade or academic) which relates to your project.
(15 minutes)
5. Copyright
(10 minutes)
– What does copyright mean for you?
– Using copyrighted content as part of your work
ACTIVITY: Read the terms of use of Facebook with the class. Engage in conversation with them about what this means. Focus on when they post their own content on FB & when they post content from others (without their consent). Orient the conversation to the distinction between professional work versus academic or personal projects (ethics, values, rules).
(20 minutes)
Assessment Information literacy

Top 20 Library Instruction articles of the year

Interesting, this list of top 20 articles compiled by the Library Instruction Round Table, see page 6 of their latest newsletter. This one seems of particular interest:

Stowe, B. (2013). Designing and implementing an information literacy instruction outcomes assessment program. College & Undergraduate Libraries, 20(3-4),
242–276.
This case study describes and analyzes the efforts of the library faculty at the Brooklyn Campus Library of Long Island University who are involved in developing, testing, and implementing a ground-up information literacy outcomes assessment program for the undergraduate core curriculum. Based on the increasingly prominent role given to information literacy by re-accreditation agencies, the library was prompted to significantly upgrade its assessment practice of collecting anecdotal evidence and administering clickers-based exit surveys. To detail the process of the upgrade, the article discusses such issues as key external and internal institutional forces that influence the development of an outcomes assessment programs. The library faculty members discuss choosing the appropriate assessment instrument (standardized or locally developed), establishing a hierarchy of priorities of assessment areas/goals, determining the actual assessment questions, and building the iterative assessment cycle (pre-assessment and post-assessment). The author includes examples from early versions of the evaluation instruments as well as the revisions of such instruments. The honesty of the library faculty members is disarming—they freely refer to the persistent personnel and managerial issues their library had been facing for some time and are generally very open about the challenges this represented in terms of developing a sustainable assessment program. As a result, this article provides an invaluable resource for other institutions trying to build their outcomes assessment program from scratch.

Blended Learning Information literacy Open education

Technologies for a flipped classroom

This just came out : the latest “Tips and Trends” report from the Instructional Technologies Committee members of the American College and Research Libraries and the American Library Association.

Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Issues are published 4 times a year.

Technology for Flipping the Classroom
Spring 2014

By Angela Colmenares

Information literacy

Of Wikipedia and an infolit tutorial

Two interesting posts zipped in front of my eyes during my regular update:
(1) this presentation deposited in e-lis about the information literacy tutorial developed at the University of Ottawa:

Library Research Basics: The Evolution of an Online Information Literacy Tutorial
Hemingway, Ann and Dekker, Jennifer and Bail, Cynthia and Pinet, Richard and Rockeby, Steve Library Research Basics: The Evolution of an Online Information Literacy Tutorial., 2007 . In Ontario Library Association. Super Conference, Toronto, Ontario, January 31 – February 3, 2007. (Unpublished) [Presentation]

And the second, this First Monday article :

How today’s college students use Wikipedia for course-related research
Alison J. Head, Michael B. Eisenberg
Volume 15, Number 3 – 1 March 2010

And, here is my YouTube tutorial on Wikipedia:
[youtube https://www.youtube.com/watch?v=rl5bAttk56k?list=PLaqfn26UOsX-k3NLTFgGTJGUY6BLjj4D_&w=560&h=315]

Information literacy

What about grads?

I’ve been working hard on an information literacy program for undergraduate students in the marketing and management departments at Concordia University’s John Molson School of Business (more on that later) but, in recent email exchange with a colleague, I came up with the following themes for graduate students:

Off the cuff, this curriculum would obviously discuss important academic resources such as peer-reviewed articles and related databases, but I feel it should also cover best practices with regards to managing one’s information need at the graduate level, well beyond “just” searching for information. This should include: using social media for graduate studies, active information discovery, advanced text processing, bibliographic management software, coping with information overload, etc.

Will come back to that later…